Shipping policy
Shipping Policy
Thank you for choosing Tee Time Leather for your leather goods! We aim to provide a seamless shipping experience to our valued customers. Please review our shipping policy below:
Processing Time:
- Orders are typically processed within 1-3 business days (excluding weekends and holidays) from the date of purchase.
- Custom or personalized orders may require additional processing time. Please refer to the product description for details.
Shipping Methods and Delivery Time:
- We offer standard and expedited shipping options during checkout.
- Estimated delivery times vary based on the shipping method selected and the destination.
- Once your order is shipped, you will receive a confirmation email containing tracking information to monitor the delivery status.
Shipping Rates:
- Shipping costs are calculated based on the weight of the package, shipping method selected, and destination.
- Free shipping may be available for orders above a certain purchase amount. Check our website for ongoing promotions and offers.
International Shipping:
- We ship internationally to selected countries. Please note that additional customs duties, taxes, or fees may apply, and customers are responsible for these charges.
- Delivery times for international orders may vary due to customs processing.
Address Accuracy:
- Customers are responsible for providing accurate shipping information. Please double-check the shipping address at checkout to avoid any delivery issues.
- We are not liable for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages:
- Tee Time Leather is not responsible for lost or stolen packages confirmed as delivered by the courier service. Please contact the courier directly to resolve any delivery issues.
- If you suspect your package is lost in transit, please reach out to our customer service, and we will assist you in contacting the shipping carrier.
Returns Due to Failed Delivery:
- If a package is returned to us due to an incorrect or undeliverable address provided by the customer, we will contact you for an alternate address and may require additional shipping charges to resend the package.
Order Tracking:
- You can track your order using the provided tracking number on the carrier's website or through the link provided in the confirmation email.
Contact Us:
- For any inquiries or concerns regarding shipping, please feel free to contact me directly at ky.nguyen@teetimeleather.com
Policy Changes:
- Tee Time Leather reserves the right to modify or update this shipping policy at any time. Please review this page periodically for any changes.
By placing an order with Tee Time Leather, you agree to comply with our shipping policy outlined above.